Career Opportunities

OCBC Wing Hang Credit Limited is a subsidiary of OCBC Wing Hang Bank with focus on personal loan and consumer finance services.  To cope with our business expansion plan, we would like to invite high caliber candidates to join us.

Responsibilities:

  • Oversee daily credit approval and administration of consumer loan products and ensure proper credit control to mitigate potential credit risks
  • Supervise credit approvers in monitoring credit quality of the loan portfolio
  • Perform credit assessment, evaluation and approval of consumer loan applications
  • Liaise with frontline branches on credit approval results
  • Monitor and manage loans portfolio quality from credit risk point of view and identify necessary action for credit risk mitigation
  • Fine tune approval practices to mitigate potential credit risks
  • Review, formulate and maintain in-house credit policies, related procedural manuals and credit risk control measures on regular basis to minimise credit loss
  • Drive the simplification of credit approval criteria and process
  • Monitor and supervise subordinates to ensure smooth operation of the department

 

Requirements:

  • University degree in Business Administration or related disciplines
  • Minimum 8 years’ credit assessment and risk management experiences in lending business of the banking field, preferably with experience in portfolio management
  • Strong analytical skills with sound credit judgement
  • Self-motivated, mature with a strong sense of responsibility and good communication skills
  • Attentive to details and able to work under pressure
  • Good command of written English and Chinese

Responsibilities:

  • Solicit and generate significant mortgage loan business to achieve the assigned sales target and loan growth with customer service excellence
  • Build and deepen existing client relationships. Provide professional advice and services to customer and follow through the mortgage application cycle
  • Make sales calls to potential customers and provide total product solution to customers
  • Actively participate in roadshows, property fairs and sales launch at developers' sites according to business direction
  • Establish and develop relations with referral parties including mortgage intermediaries, property agencies, solicitor firms and housing developers etc
  • Control potential credit risk and ensure loan proceedings in compliance with procedural and documentation requirements
  • Handle client enquiries or complaints if any

 

Requirements:

  • Degree holder or equivalent
  • Minimum 4 years' experience in mortgage loan sales
  • Committed and self-motivated with positive attitude and can work independently
  • Excellent selling technique and customer service skills
  • A good team player and be able to work under pressure
  • Proficient in both written and spoken English and Chinese

Responsibilities:

  • Generate significant new business by selling loan products with quality counter service provision to clients
  • Perform telemarketing to promote and solicit new business
  • Build and deepen existing client relationships. Handle client enquiries or complaints if any
  • Handle clients’ applications with high accuracy and ensure appropriate documentations relating to the applications are received from the clients
  • Appropriately assess risks & perform KYC/AML duties. Ensure all documentations from clients are complete and up to date

 

Requirements:

  • Higher Diploma or above
  • Minimum 5 years' experience in sales industry. Knowledge of loan products will be a plus
  • Be committed, self-motivated with positive attitude and can work independently
  • Excellent selling technique & customer service skills
  • A good team player and be able to work under pressure
  • Proficient in both written and spoken English and Chinese

Candidates with less experience may be considered for the post of Relationship Officer

Responsibilities:

  • Handle both Inbound & Outbound call to promote our product and service offering
  • Achieve the assigned sales targets and objectives with meet service standard
  • Maintain and build long-term relationship with customers
  • Define customer requirements and advise best solution to meet customer needs
  • Ensure full compliance with the bank’s policies & procedures

 

Requirements:

  • Secondary education or above
  • 1-3 years’ relevant experience in telemarketing or customer services, preferrable in banking and finance industry. Knowledge of card and loan products will be a plus.
  • Ability and willingness to learn about products and services specifications and benefits
  • Excellent interpersonal, communication, presentation and negotiation skills
  • Strong work ethic, attention to details, self-motivated and a good team player
  • Proficiency in both spoken and written Chinese and English.

Responsibilities:

  • Promote loan products and provide quality customer services
  • Handle and process the loan applications and transactions with high accuracy and ensure appropriate documentations relating to the applications are received from the clients.
  • Build and deepen existing client relationships. Handle client enquiries, requests or complaints if any.
  • Provide administrative support and assist in all operational matters
  • Appropriately assess risks & perform KYC/AML duties. Ensure all documentations from clients are complete and up to date.
  • Assist in ad hoc projects

 

Requirements:

  • Higher Diploma or above
  • Minimum 2 years' experience in loan industry. Knowledge of revolving credit product will be a plus
  • Be committed, self-motivated with positive attitude and can work independently
  • Excellent customer service skills with good interpersonal and communication skills
  • A good team player and be able to work under pressure
  • Proficient in both written and spoken English and Chinese

If you are looking for a career which you enjoy, take pride in, be passionate and driven, join us and apply now via the following channels

Human Resources
OCBC Wing Hang Bank Limited.
10/F, 161 Queen's Road Central, Hong Kong

Email: hrd_hk@ocbcwh.com

For more information about Personal Information Collection Statement (Recruitment), please visit our website: https://www.ocbcwhhk.com