Responsibilities:

• Oversee daily credit approval and administration of consumer loan products and ensure proper credit control to mitigate potential credit risks
• Supervise credit approvers in monitoring credit quality of the loan portfolio
• Perform credit assessment, evaluation and approval of consumer loan applications
• Liaise with frontline branches on credit approval results
• Monitor and manage loans portfolio quality from credit risk point of view and identify necessary action for credit risk mitigation
• Fine tune approval practices to mitigate potential credit risks
• Review, formulate and maintain in-house credit policies, related procedural manuals and credit risk control measures on regular basis to minimise credit loss
• Drive the simplification of credit approval criteria and process
• Monitor and supervise subordinates to ensure smooth operation of the department

Requirements:

• University degree in Business Administration or related disciplines
• Minimum 8 years’ credit assessment and risk management experiences in lending business of the banking field, preferably with experience in portfolio management
• Strong analytical skills with sound credit judgement
• Self-motivated, mature with a strong sense of responsibility and good communication skills
• Attentive to details and able to work under pressure
• Good command of written English and Chinese

Responsibilities:

• Solicit and generate significant mortgage loan business to achieve the assigned sales target and loan growth with customer service excellence
• Build and deepen existing client relationships. Provide professional advice and services to customer and follow through the mortgage application cycle
• Make sales calls to potential customers and provide total product solution to customers
• Actively participate in roadshows, property fairs and sales launch at developers' sites according to business direction
• Establish and develop relations with referral parties including mortgage intermediaries, property agencies, solicitor firms and housing developers etc
• Control potential credit risk and ensure loan proceedings in compliance with procedural and documentation requirements
• Handle client enquiries or complaints if any

Requirements:

• Degree holder or equivalent
• Minimum 4 years' experience in mortgage loan sales
• Committed and self-motivated with positive attitude and can work independently
• Excellent selling technique and customer service skills
• A good team player and be able to work under pressure
• Proficient in both written and spoken English and Chinese

Responsibilities:

• Generate significant new business by selling loan products with quality counter service provision to clients
• Perform telemarketing to promote and solicit new business
• Build and deepen existing client relationships. Handle client enquiries or complaints if any
• Handle clients’ applications with high accuracy and ensure appropriate documentations relating to the applications are received from the clients
• Appropriately assess risks & perform KYC/AML duties. Ensure all documentations from clients are complete and up to date

Requirements:

• Higher Diploma or above
• Minimum 5 years' experience in sales industry. Knowledge of loan products will be a plus
• Be committed, self-motivated with positive attitude and can work independently
• Excellent selling technique & customer service skills
• A good team player and be able to work under pressure
• Proficient in both written and spoken English and Chinese

Candidates with less experience may be considered for the post of Relationship Officer

Responsibilities:

• Handle both Inbound & Outbound call to promote our product and service offering
• Achieve the assigned sales targets and objectives with meet service standard
• Maintain and build long-term relationship with customers
• Define customer requirements and advise best solution to meet customer needs
• Ensure full compliance with the bank’s policies & procedures

Requirements:

• Secondary education or above
• 1-3 years’ relevant experience in telemarketing or customer services, preferrable in banking and finance industry. Knowledge of card and loan products will be a plus.
• Ability and willingness to learn about products and services specifications and benefits
• Excellent interpersonal, communication, presentation and negotiation skills
• Strong work ethic, attention to details, self-motivated and a good team player
• Proficiency in both spoken and written Chinese and English.

Responsibilities:

• Promote loan products and provide quality customer services
• Handle and process the loan applications and transactions with high accuracy and ensure appropriate documentations relating to the applications are received from the clients.
• Build and deepen existing client relationships. Handle client enquiries, requests or complaints if any.
• Provide administrative support and assist in all operational matters
• Appropriately assess risks & perform KYC/AML duties. Ensure all documentations from clients are complete and up to date.
• Assist in ad hoc projects

Requirements:

• Higher Diploma or above
• Minimum 2 years' experience in loan industry. Knowledge of revolving credit product will be a plus
• Be committed, self-motivated with positive attitude and can work independently
• Excellent customer service skills with good interpersonal and communication skills
• A good team player and be able to work under pressure
• Proficient in both written and spoken English and Chinese