Career Opportunities

OCBC Wing Hang Credit Limited is a subsidiary of OCBC Wing Hang Bank with focus on personal loan and consumer finance services.  To cope with our business expansion plan, we would like to invite high caliber candidates to join us.

Responsibilities:

  • Generate significant new business by selling loan products with quality counter service provision to clients
  • Perform telemarketing to promote and solicit new business
  • Build and deepen existing client relationships. Handle client enquiries or complaints if any
  • Handle clients’ applications with high accuracy and ensure appropriate documentations relating to the applications are received from the clients
  • Appropriately assess risks & perform KYC/AML duties. Ensure all documentations from clients are complete and up to date

 

Requirements:

  • Higher Diploma or above
  • Minimum 5 years' experience in sales industry. Knowledge of loan products will be a plus
  • Be committed, self-motivated with positive attitude and can work independently
  • Excellent selling technique & customer service skills
  • A good team player and be able to work under pressure
  • Proficient in both written and spoken English and Chinese

Candidates with less experience may be considered for the post of Relationship Officer

Responsibilities:

  • Contribute to achieving acquisition targets and product financial performance.  Support strategic program roadmaps development, launches and marketing to gain maximum benefit from loan product
  • Manage and supervise operations of the department, assist the team head to accomplish established goals and conduct personnel duties for team
  • Execute our client value propositions, positioning, segmentation, pricing, targeting, channel strategies, and competitive differentiation to become the preferred partner of our clients
  • Facilitate and cultivate online communities through various social media channels; and evaluate strategies to enhance brand awareness to the public
  • Coordinate with advertising agencies to develop advertising and promotion materials; and monitor vendors to ensure the quality of promotion materials is up to standard.
  • Partner with sales and marketing, and technology teams to resolve strategic issues and to ensure the delivery of products is in line with company strategies
  • Assess risks associating with business decisions thoroughly to safeguard reputation of the Company and the Bank.

 

Requirements:

  • Degree holder or equivalent
  • Minimum 5 years' related experience
  • Knowledge in lending products, strong business acumen and marketing sense
  • Strong ownership and good communication skills
  • Creative with good problem solving skills
  • Capable of collaborating with managers to design effective presentation

Candidate with less experience will be considered as Assistant Manager

Responsibilities:

  • Solicit and generate significant mortgage loan business to achieve the assigned sales target and loan growth with customer service excellence
  • Build and deepen existing client relationships. Provide professional advice and services to customer and follow through the mortgage application cycle
  • Make sales calls to potential customers and provide total product solution to customers
  • Actively participate in roadshows, property fairs and sales launch at developers' sites according to business direction
  • Establish and develop relations with referral parties including mortgage intermediaries, property agencies, solicitor firms and housing developers etc
  • Control potential credit risk and ensure loan proceedings in compliance with procedural and documentation requirements
  • Handle client enquiries or complaints if any

 

Requirements:

  • Degree holder or equivalent
  • Minimum 4 years' experience in mortgage loan sales
  • Committed and self-motivated with positive attitude and can work independently
  • Excellent selling technique and customer service skills
  • A good team player and be able to work under pressure
  • Proficient in both written and spoken English and Chinese

 

Responsibilities:

  • Oversee daily credit approval and administration of consumer loan products and ensure proper credit control to mitigate potential credit risks
  • Supervise credit approvers in monitoring credit quality of the loan portfolio
  • Perform credit assessment, evaluation and approval of consumer loan applications
  • Liaise with frontline branches on credit approval results
  • Monitor and manage loans portfolio quality from credit risk point of view and identify necessary action for credit risk mitigation
  • Fine tune approval practices to mitigate potential credit risks
  • Review, formulate and maintain in-house credit policies, related procedural manuals and credit risk control measures on regular basis to minimise credit loss
  • Drive the simplification of credit approval criteria and process  
  • Monitor and supervise subordinates to ensure smooth operation of the department

 

Requirements:

  • University degree in Business Administration or related disciplines
  • Minimum 10 years' credit assessment and risk management experience in lending business of the banking field, preferably with experience in portfolio management
  • Strong analytical skills with sound credit judgement
  • Self-motivated, mature with a strong sense of responsibility and good communication skills
  • Attentive to details and able to work under pressure
  • Good command of written English and Chinese

 

Responsibilities:

  • Monitor loans accounts and carry out appropriate actions for delinquent or problematic accounts
  • Prepare and check proposals, monitoring reports and statistic reports
  • Take legal action against debtor according to the instruction from manager with make recommendation / suggestion on the action taken against debtors
  • Prepare relevant documents for legal actions
  • Assist manager to monitor overall performance of delinquent accounts and control delinquent ratio
  • Perform administrative duties and provide clerical support

 

Requirements:

  • Higher Diploma or above
  • Minimum 3 years’ relevant experience in consumer loans collection
  • Good telephone manner, mature and able to work independently
  • Good communication skill and emotional control
  • Good concept on debt collection
  • Good PC skills

If you are looking for a career which you enjoy, take pride in, be passionate and driven, join us and apply now via the following channels

Human Resources
OCBC Wing Hang Bank Limited.
10/F, 161 Queen's Road Central, Hong Kong

Email: hrd_hk@ocbcwh.com

For more information about Personal Information Collection Statement (Recruitment), please visit our website: https://www.ocbcwhhk.com